SCORM Compliant Package-TLIO3012 Manage disruptive and/or unlawful behaviour UEE Units of competency BSBMGT616 Develop

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT6201 Manage community engagement BSBINN601 Lead and manage organisational change FWPCOT5207 Implement sustainability in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief If you require RPL Kits with comprehensive benchmarking

and audit-ready

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

SCORM Compliant Package-TLIO3012 Manage disruptive and/or unlawful behaviour UEE Units of competency BSBMGT616 Develop* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.